Watch Services

One Year Guarantee

Goldtime Watch Repairs guarantee all watches against defects in materials and workmanship for a period of 1 year from the date of original repair or service. If a defect exists, will (1) repair the product at no extra cost, (2) refund the price of the repair or service. A replacement part assumes the remaining guarantee of the original repair or service or 1 Year from the date of replacement or repair, whichever provides longer coverage for you. When a part is exchanged, any replacement item becomes your property and the replaced item becomes .

Exclusions and Limitations

This guarantee applies to work performed by us only. If the watch casing is opened during the one year period, the guarantee will be voided. Case, parts, crystals, winding and setting parts are not covered, nor are electric parts. Water damage is also not covered in this warranty unless the timepiece is pressure certified by us. Keep in mind that water resistance is not a permanent condition, as the gaskets inside the watch are subject to deterioration over time.

This guarantee does not apply: (a) to damage caused by accident, abuse, misuse, misapplication, or products not supplied by Goldtime Watch Repairs; (b) to damage caused by service (including upgrades and expansions) performed by anyone who is not an Authorised Service Provider; (c) to a product or a part that has been modified without the written permission of or (d) if any serial number has been removed or defaced.

Guarantee Service

In the unlikely event you have a problem with your watch when you contact us, you will be asked to give your name, address, telephone number, and proof of the original receipt containing a description of the work done and the appropriate serial number(s). We will then take care of everything for you.